Corrections and change log
Spot something wrong? Tell us. Anyone can send one: drivers, dealer staff, manufacturers. Every dealer uses the same process and gets the same treatment, whether or not it works with Everroad's publisher, Cloute Motors LLC.
How to send a correction
Email hello@everroad.org with these five things. Every dealer and every reader sends the same email and gets the same treatment.
- Which page or dealer. The Everroad page link or the dealer name.
- What is wrong. Hours (sales, service or parts), doc fee, brands sold, address or phone, service options (loaner, shuttle, pickup), languages, a missing dealer, a closed or moved dealer, or something else.
- What it should say.
- Where we can confirm it. A link to the dealer's own website, the manufacturer's dealer locator, or a public record. We can only change a fact when a public source supports it. Email or phone confirmation alone is not enough, because every reader needs to be able to check the source.
- Whether you are connected to this dealer. No, yes (you work for or represent it), or yes (you work for a competing dealer).
We use your email address only to follow up on the correction. We do not sell or publish it. See our privacy notice.
What happens next
- We acknowledge your report by email within 2 business days.
- We check the source you gave against the dealer's current site or the public record.
- If the source supports the change, we publish it and record it in the change log. If it does not, we tell you why.
- We aim to resolve every report within 5 business days.
Dealers: submitting a correction does not give you editing access, a preview or any other control over your listing. Cloute Motors clients follow exactly the same process.
Change log policy
We keep a permanent, public change log of every published change to a listing fact, whatever prompted it: a correction report, our own scheduled re-check, or a dealer site change.
Each entry shows:
| Field | Example |
|---|---|
| Date published | 2026-11-04 |
| Dealer and page | Example Motors, /dealer/example-motors/ |
| Field changed | Service hours, Saturday |
| Old value | 8:00 a.m.-4:00 p.m. |
| New value | 7:30 a.m.-5:00 p.m. |
| Source | Link to dealer page, checked 2026-11-03 |
| Trigger | Correction report / scheduled re-check / removal of stale fact |
Rules:
- Entries are never deleted or edited after publication. A mistake in an entry is fixed by adding a new entry.
- Removing a stale or unsupported fact is logged the same way as changing it.
- The log does not show who reported a correction, or whether the reporter was connected to the dealer. That information is kept internally.
- Changes to ordering rules or methodology are logged on the Methodology page with a date.
The full log is on the changes page.