---
title: "Corrections and change log"
canonical: https://everroad.org/corrections/
robots: index,follow
---

# Corrections and change log

Spot something wrong? Tell us. Anyone can send one: drivers, dealer staff, manufacturers. Every dealer uses the same process and gets the same treatment, whether or not it works with Everroad's publisher, Cloute Motors LLC.

## How to send a correction

Email **hello@everroad.org** with these five things. Every dealer and every reader sends the same email and gets the same treatment.

1. **Which page or dealer.** The Everroad page link or the dealer name.
2. **What is wrong.** Hours (sales, service or parts), doc fee, brands sold, address or phone, service options (loaner, shuttle, pickup), languages, a missing dealer, a closed or moved dealer, or something else.
3. **What it should say.**
4. **Where we can confirm it.** A link to the dealer's own website, the manufacturer's dealer locator, or a public record. We can only change a fact when a public source supports it. Email or phone confirmation alone is not enough, because every reader needs to be able to check the source.
5. **Whether you are connected to this dealer.** No, yes (you work for or represent it), or yes (you work for a competing dealer).

We use your email address only to follow up on the correction. We do not sell or publish it. See our [privacy notice](/privacy/).

## What happens next

1. We acknowledge your report by email within 2 business days.
2. We check the source you gave against the dealer's current site or the public record.
3. If the source supports the change, we publish it and record it in the change log. If it does not, we tell you why.
4. We aim to resolve every report within 5 business days.

**Dealers:** submitting a correction does not give you editing access, a preview or any other control over your listing. Cloute Motors clients follow exactly the same process.

## Change log policy

We keep a permanent, public change log of every published change to a listing fact, whatever prompted it: a correction report, our own scheduled re-check, or a dealer site change.

Each entry shows:

| Field | Example |
|---|---|
| Date published | 2026-11-04 |
| Dealer and page | Example Motors, /dealer/example-motors/ |
| Field changed | Service hours, Saturday |
| Old value | 8:00 a.m.-4:00 p.m. |
| New value | 7:30 a.m.-5:00 p.m. |
| Source | Link to dealer page, checked 2026-11-03 |
| Trigger | Correction report / scheduled re-check / removal of stale fact |

Rules:

- Entries are never deleted or edited after publication. A mistake in an entry is fixed by adding a new entry.
- Removing a stale or unsupported fact is logged the same way as changing it.
- The log does not show who reported a correction, or whether the reporter was connected to the dealer. That information is kept internally.
- Changes to ordering rules or methodology are logged on the [Methodology](/methodology/) page with a date.

The full log is on the [changes page](/changes/).

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Everroad is published by Cloute Motors LLC, which sells marketing services to some dealers listed here. That never changes who is listed, the order, or the facts.

Everroad is not affiliated with any manufacturer. Make names only say which franchises a store holds; every trademark belongs to its owner.

Corrections: hello@everroad.org